Privacy policy

Privacy Policy – Rainbow Desires

Effective Date: 2025/09/01

At Rainbow Desires, your privacy is a top priority. We understand the sensitive nature of the products we offer, and we are committed to protecting your personal information with the highest level of transparency and care.

1. Information We Collect

We collect and store certain information when you interact with our website:

  • Personal Information: Name, shipping and billing address, email, phone number, and payment details.

  • Order Details: Products purchased, delivery instructions, and order history.

  • Technical Data: IP address, browser type, device identifiers, location data, and browsing activity (via cookies and analytics tools).

We do not collect or store any sensitive personal data such as sexual orientation or medical history.

2. How We Use Your Information

Your information is used for the following purposes:

  • To process and deliver orders

  • To provide customer support

  • To personalize your shopping experience

  • To send order confirmations and shipping updates

  • To improve our website and marketing efforts

  • To comply with legal obligations

3. Discreet Shopping & Communication

  • Discreet Packaging: All shipments are packaged without any mention of Rainbow Desires or the nature of the product.

  • Private Transactions: Your billing statement will show a generic business name.

  • Opt-in Communication: We will only send promotional emails if you’ve opted in. You can unsubscribe anytime.

4. Sharing of Information

We never sell your data. We may share limited information with:

  • Shipping carriers (to deliver your orders)

  • Payment processors (for secure transactions)

  • Service providers (such as email or analytics tools)

  • Law enforcement (only when required by law)

All third-party partners are bound by strict confidentiality agreements.

5. Data Security

We use SSL encryption, secure servers, and industry-standard practices to protect your data. Payment information is processed via PCI-compliant providers.

6. Your Rights

You have the right to:

  • Access or update your personal information

  • Request deletion of your account/data

  • Opt-out of marketing emails

To exercise these rights, please contact us at customersupport@rainbowdesires.com.

7. Cookies & Tracking

We use cookies for site functionality, analytics, and personalization. By using our site, you agree to our use of cookies. You may disable cookies in your browser settings.

8. Children’s Privacy

Our website is intended for users age 18 and older. We do not knowingly collect data from minors.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted here with an updated effective date.

Contact Us
If you have any questions or concerns, please contact us at:
customersupport@rainbowdesires.com